Update Your Prepaid Meters Now by 24 November

Avoid Power Cuts – Recode Your Meters

Prepaid electricity customers must recode your meters by November 24, 2024, to avoid power cuts. Learn how to check and update your meter now!

Update Your Prepaid Meters Now by 24 November

Millions of South Africans risk losing power unless they recode their prepaid electricity meter by November 24, 2024. Eskom requires all meter still using Key Revision Number 1 (KRN1) to be updated to KRN2. This change ensures continued access to electricity tokens and protects against unauthorized tokens often linked to criminal activities.

Why Update Your Meter?

1. Prevent Power Loss: After the deadline, KRN1 meters will reject tokens, cutting off power supply.
2. Avoid Replacement Fees: Replacing an outdated meter can cost as much as R12,000.
3. Secure Your Energy Supply: Protect against unauthorized tokens and enjoy uninterrupted service.

How to Check Your Meter:

• Enter 1844 6744 0738 4377 2416 on your meter keypad.
  • If the screen shows 1 or 1.2, the meter needs recoding.
  • If it shows 2 or 2.2, the update is complete.

Steps to Recode:

1. Purchase tokens from an authorized vendor.
2. Enter the first 20-digit code.
3. Enter the second 20-digit code.
4. Recharge with a standard token from your latest purchase.

Eskom has set up support teams to assist customers nationwide, even on weekends, to simplify the process. Don’t wait—act now to ensure uninterrupted power and avoid hefty costs.

For help, visit Eskom’s website or call 0860 037 566.

Sources: SA News, IOL, Eskom