Become a 24-Hour Flexi Sales Associate Across South Africa Apply Now

Wisdom

3 weeks ago

24-Hour Flexi Sales Associate Across South Africa

Apply for the 24-Hour Flexi Sales Associate position across South Africa. This role offers flexibility, a dynamic work environment, and opportunities to excel in customer service and sales.

Telemarketing Agent in Cape Town. Flexi Sales Associate in South Africa

Become a 24-Hour Flexi Sales Associate Across South Africa Apply Now

Job Details

Posted: 18 July 2024
Job Type: Contract
Work Level: Junior
Salary: Market Related
Duration: Flexible
EE Position: Yes

Job Description

We are seeking a dynamic 24-Hour Flexi Sales Associate to join our team across South Africa. As a Flexi Sales Associate, you will play a crucial role in converting showroom visitors into satisfied customers by demonstrating products, meeting sales targets, and handling administrative tasks. This role demands exceptional customer service skills and the ability to work flexible hours, including shifts, weekends, and public holidays.

Key Responsibilities

Enhance Customer Experience: Deliver a positive sales and service experience by effectively managing the customer journey and account opening.
Product Knowledge & Pricing: Demonstrate thorough understanding of product features, benefits, and pricing to drive sales and meet targets.
Order Processing: Facilitate order captures, documentation gathering, and manage payments, refunds, and credits.
Customer Query Resolution: Address customer inquiries and resolve issues promptly to ensure customer satisfaction.
General Housekeeping: Maintain showroom cleanliness and organization.
Stock Management: Monitor and manage inventory levels to ensure product availability.
Administration & Reporting: Handle administrative tasks and provide accurate reports as required.

Requirements

Grade 12/Matric (Minimum Required)
1 year minimum retail experience (Experience in homewares retail is advantageous/Flexi Sales Associate Experience)
Flexible Availability: Must be able to work shifts, weekends, and public holidays.

Desired Skills

Energetic and Positive Attitude: Approach tasks with enthusiasm and a can-do attitude.
Persuasive Communication: Ability to effectively communicate and persuade customers.
Teamwork and Independence: Work well independently and as part of a team.
Attention to Detail: Strong analytical skills and attention to detail.
Resilient and Adaptable: Embrace change and remain resilient in various scenarios.

Behaviors We Value

Wow My Customers: Exceed customer expectations with exceptional service.
Walk in My Customers’ Shoes: Understand and empathize with customer needs.
Deliver on My Promises: Maintain reliability and integrity in all interactions.
Insight-Led Solutions: Provide solutions based on customer insights.
Take Accountability: Own your responsibilities and outcomes.
Be Curious and Creative: Explore opportunities and innovate.
Do It Right & On Time: Ensure tasks are completed accurately and promptly.
Play as a Team: Collaborate effectively with colleagues.
Be Helpful and Inclusive: Foster a supportive and inclusive work environment.
Find the Fun: Enjoy and embrace the joy of your work.